How to find your Device's MAC address

Please follow the instructions below to find the MAC Address of your game console or streaming device.
A valid MAC Address will have the format of twelve hexadecimal numbers, generally separated by colons (e.g. 01:23:4D:67:B9:0A)

Please note, traditional consoles must use the wired MAC address. For handheld devices where a wired MAC address is not possible, please contact the helpdesk with your wireless MAC address ready and we will attempt to register the device for you.

Nintendo Consoles

Nintendo 3DS

What to Do:

1. From the HOME menu, highlight and select the System Settings Icon.
   
2. Select "Internet Settings."
   
3. Tap "Other Information."
   
4. Tap "Confirm MAC Address." Your system's MAC Address will be displayed on the screen.
   

Wii U

What to Do:

1. From the Wii U Menu, select "System Settings."
2. Using the Left Stick select the "Internet" icon and press the A Button.
   
3. Select "View MAC Address" and wait a moment for the MAC address to be displayed.
   
4. When you are finished, tap "Back."

Nintendo Switch

1. Select "System Settings" from the HOME Menu.
2. Scroll down through the menu and select "Internet."
3. The Nintendo Switch console's MAC address will be listed under "System MAC Address."

Sony Consoles

Playstation 3

To locate the MAC Address of your Playstation 3 console:

1. From the main menu, select Settings.
2. Select System Settings.
3. Select System Information.
4. The MAC Address will then be displayed on the screen.

Playstation 4

To locate the MAC Address of your Playstation 4 console:

1. Arrow up and over to Settings in the PS4 menu and select it with X.
2. Scroll down to and select "System"
3. Select "System Information"
4. The MAC Address will be listed next to MAC Address, make sure to write to the address listed next to MAC Address (LAN Cable)

 

Microsoft Consoles

Xbox 360

To locate the MAC Address of your Xbox One console:

1. Navigate to My Xbox on the Xbox Dashboard.
2. Select System Settings.
3. Select Network Settings.
4. Select Wired Network.
5. Select Configure Network.
6. Under Basic Settings check to make sure IP Settings is set to Automatic.
7. Go to Additional Settings.
8. Select Advanced Settings.
9. The MAC Addresses for the wired and wireless adapters should be displayed.
10. 

Xbox One

To locate the MAC Address of your Xbox One console:

1. Navigate to the Settings menu.
2. Select Network.
3. Select Advanced Settings.
4. The MAC Addresses for the wired and wireless adapters should be displayed.

Streaming Devices

Smart TV/Bluray Player

To locate the MAC Address of your Smart TV or Bluray Player:

• Most MAC Addresses will be visible in the Settings Menu, either under the Network or About sections.
• Alternatively, check with the manufacturer for instructions on how to obtain the MAC Address for your specific model.