Backing up student Gmail accounts

Some students have been contacting the help desk about backing up their Gmail accounts. There are two ways to do this.

1. Follow these instruction from Google: https://support.google.com/mail/answer/21289?co=GENIE.Platform%3DDesktop&hl=en

Use pop.gmail.com as the server. Make sure it is on port 995 and check the "use SSL" box." Be sure to sure to use their full username: [e-mail].

Google's import tool has not been the most reliable thing and it may not work for the student.

2. If the import tool does not work, please visit https://takeout.google.com/settings/takeout. Here the student can create an archive of their vanguard email account and download it.

Unfortunately, this archive has to be opened from a desktop email client such as Outlook or Thunderbird(free) and cannot be accessed from a gmail account. (I am not sure why Google does not have an archive import tool for their own email service...)